Dawn Armstrong
Really great spot to get your gear! Great prices, good gear and super clean shop. The guys working there really know their stuff and put you at ease. Shoutout to Gus who went above and beyond for our family today.
Jez Bond
Hired my snowboard and bindings for six days...which they pretty much let me have for seven days. Good advice on the board and I got the premium board which let me swap the board at any time...which i did as there was a huge powder dump. Great quality equipment and they'll even pick it up from your hotel in Happo if you're feeling lazy. Cost me 26,000 yen which was pretty good.
Forgot to mention the awesome service I got from Elijah, extremely knowledgeable and set me up with a board that perfectly matched the description he gave me, and a really nice guy!
Ari Beasley
Came to this CS location to exchange gear out and had an excellent experience! Stefan, the store manager, was incredibly knowledgeable, thorough, and conversational. We walked into the store in the morning and he was able to help us right away, asking specific questions about what we were looking for and ensuring that we received the gear most suited for us. He went above and beyond making sure we were well informed in the differences of the gear and catering to our preferences. The best ski gear pick up experience I’ve had
Helene Ruma
What an amazing crew at Hakuba Wadano store. To say that Stefan, Aja and Emma gave us amazing service is an understatement. Their passion for all things skiing and snowboarding really shows . Always giving us great advice . Saying hello to us when they saw us skiing and in lift lines. I even saw them enthusiastically giving advice to customers while having their lunch break on the mountain. They felt my pain when the new boots I bought before I arrived in Japan were giving me problems and gave me a great referral and my boots are perfect now . They even took time for me to try rentals as a back up option . Stefan, Aja and Emma don’t act like staff , they make you feel like you are their family and friends and they just want you to have the best experience and a fun holiday.
Sarah Berman
Fantastic service from Stefan when I needed to add boots to my booking yesterday after my own boots broke on the mountain. Stefan let me try several pairs to make sure I got the best fit, offered to dispose of the old ones, and added the boots to my skis booking to get me the package price and allow me to return to a different branch. Thanks for making a stressful situation very easy!
Benjamin Miller
Stefan at the Wadano shop went above and beyond to get us into the best rental package. He hustled, checked in with us and provided a high-quality professional experience. Every bit of service was provided with expertise and a super positive attitude. He and his team made the experience super fun.
Jason Mills
Stef and Emma are champions and know there stuff. Super efficient and fun!🤩
Thanks legends!!
Georgia Watson
WOW WOW WOW!
After a stressful travel day with my 3 kids the staff made my experience hiring with Central seamless. From picking us up from the train station to dropping us and our equipment at our hotel I cannot fault one step of the process. In store the staff were extremely helpful and kind, a lovely gentleman Kyle on the door was so helpful with recommendations around Hakuba. Prices were on par with other rental shops around town, with the inclusion of the shuttle, kind staff and high level equipment. I could not recommend this place enough. Thank you so much!
Harry Henry
Awesome rental experience! The staff were super friendly and helped me find the perfect setup for my ability and the conditions. The whole process was quick and easy.
Would definitely rent here again!
RiAnne Franklin
My husband and I got all of our rentals (jackets, pants, skis, poles, boots, & helmets) for 4 days of skiing in Hakuba through Central Snowsports. 10/10 experience & affordability!! The service they provided both during the fitting and during our time there was top notch. We were able to change out a pair of boots after day one, and the process was so quick and easy. They also dropped off and picked up our gear at our hotel for free which was a huge convenience. Would definitely rent from them again if we ever go back to Hakuba!
Alanna O'Connor
Fantastic service at this ski hire. Easy to book and get sorted once in the shop. The fabulous staff even picked us up from the bus terminal with all our luggage, took us to the shop to get fitted out, then dropped us with all our gear to our accommodation. What service! Then at the end of our wonderful 5 days of skiing, we were able to leave our hire gear in the accommodation and central snowsports staff picked it up. No hassles at all. If you're after good quality hire, stress free at competitive prices, this is your spot!
Thank you.